All case studies
Operational
Computer-use automation for back office
A computer-use automation system for bounded back-office tasks, record checks, and exception queues.
The challenge
Back-office teams often work through browser screens that were not designed for automation. Repetitive checks can still require judgment, evidence capture, and separation between preparation and approval.
The approach
NC1 built computer-use agents with scoped screen access and explicit stop conditions. The system reconciles records, captures screen evidence, and prepares exceptions for staff review.
What the system does
- Operates approved screens
- Reconciles records
- Captures screen proof
- Builds exception queues
- Stops for approval
Outcome
The capability is operational for controlled back-office support. Staff review exceptions and retain approval over actions that change the operating record.
Governance & controls
AccessScreensEvidenceReview
